Will new users with completely no IT background be able to use A2J Author® efficiently?

A2J Author® was specifically designed for use by legal aid personnel, court clerks, etc. that do not have technical backgrounds. It is not necessary to be a computer programmer or have an IT background in order to program or write A2J Guided Interviews®. The scripting of the questions takes no more expertise than using a word processing program; and, the level of difficulty for writing various types of logical conditions is comparable to using a basic spreadsheet program.