What are other factors to consider before deciding if A2J Author® is suitable for a particular organization?

A2J Guided Interviews® created in the A2J Author® tool are more efficient for filling out forms. They can provide guidance to the user where human guidance is not available.

A2J Guided Interviews® are more likely to be correctly filled out the first time so that the client is not going back and forth to gather information missed the first time. This also saves time for the court, judges, clerks, etc.

A2J Guided Interviews® can provide MORE INFORMATION than the form itself. It can ask questions to make sure that the client is filling out the right form thereby avoiding wasting their time on the wrong form and causing them frustration. This increases the client's overall satisfaction and lowers their level of upset while dealing with the bureaucracy of the courts.

A2J Guided Interviews® can provide supplemental information that educates the client regarding their issues. Just-in-time learning features can be used to point the user to other web resources that may be hard for the client to find on their own or outside the context of filling out the form.